NOTE: From November 2008 through February 2010, 94% of surveyed clients were "completely satisfied" with the level of Matt's services. The other 6% were "mostly satisfied." Add it all up...100% satisfaction rating! I was a first time home buyer and was very anxious about the whole qualifying process and all that buying a home seemed to involve in general. Matt explained the process so well that I left Bentley Mortgage with a much better understanding of the home purchasing process... From the first time we went out to look at houses, Matt picked up right away on what was important to me and I REALLY felt like he had my best interest at heart. He kept amazing track of all the things I did like about homes and called me when he saw the perfect house for me pop up on MLS. I had expected escrow to be a major process and it was orchestrated so well by Matt that I really only had to show up at the inspections, etc and Matt took care of the rest. If there was a problem, Matt had a quick solution. The whole process from beginning to end was a positive, enlightening experience and I highly recommend Matt as both a Buyer’s Agent and Mortgage Consultant. -Christine C, February 2010 From day one Matt has been a pleasure to work with and clearly had our best interests as his main priority. -Steve B., December 2009 Matt was a huge help for us when we bought our first home. He was patient with our numerous questions, and he gave us invaluable advice. Overall, he really helped make this experience much easier than it would have been if we had done it on our own. -Angela N., July 2009 Matt helped us refinance our home mortgage with fantastic follow up and completion of all details. Matt is fantastic! -Eric & Barbara H, May 2009 My husband and I had been looking for a house for 8 months and had many frustrations and disapointments. I contacted Sue Meyers (office manager) and Matt to discuss my situation. Both were understanding and supportive; my husband and I decided to switch to Bentley. Matt must have taken us to look at 50+ homes and was always patient. When we finally opened escrow on our home, Matt was efficient and responsive; my husband and I felt at ease knowing Matt was taking care of us. Due to Matts professionalism and client care, I have and will continue to refer family and friends to him. -Melissa M, July 2009 I turned to Matt for help in getting ready to purchase and he totally helped me out for several months before I was ready. He was there for me when I got to the point of buying my first home and then several months later, he was there for me when refinancing became a good option for me. I am totall satisfied with Matt in all capacities and have already recommended him to co-workers. Thanks Matt! -Patricia S, July 2009
We found Matt to be very professional. He is: 1. competent and knowledgeable; 2. ethical; 3. benevolent/client focused. We truly appreciate the manner in which we were served.
-Anonymous, June 2009
Overall, Matt makes the home buying process as smooth as you could ever imagine. With his calm approach and his uncanny attention to detail it makes me wonder if this guy ever makes mistakes! To top it off Matt is the trustworthiest individual I have ever done business with. Honestly, Matt sets the example all should strive for in the industry.
-John O, March 2009
We thoroughly enjoyed working with Matt. He was always professional, knowledgeable, and understanding of our specific needs. He tailored communication appropriately to our level of understanding and was a great resource of information in general. Even though he was a distance away from us, we easily communicated through email and phone, using electronic documents. We appreciated this for both economic and environmental reasons. Thanks!!
-Laurie S, Feb 2009
Matt was the key to our home buying experience. He was there every step of the way to help us in every way we asked and even in ways that we had not thought of. He was an absolute PLEASURE to work with and we would recommend him to any and all friends/family that would need his services.
-Anna O., Oct. 2008
Matt did everything exactly as he said he would and provided complete, honest and timely advice throughout the loan process. Having worked with other mortgage brokers that failed to live up to that standard in the past, it was a welcome change.
-Jeremiah A., Feb 2009
Buying a home or refinancing an existing mortgage is a very stressful life-event. Matt was 100% trustworthy, dependable, clearly communicated and demonstrated commitment and investment in our process, alleviating much of that stress. We absolutely will be contacting Matt when we purchase our next home and will ravely refer friends to Matt and his colleagues.
-Catrina W, Feb 2009
Matt handled our home purchase last year and our refinance this year. His services have been superior. He communicates well and often and if he tells you something he will follow through.
-Julise J, Feb 2009
My excellent impression of Matt started with his regular newsletters
that he sent out when he took over during Spencer’s absence. It
continued when I contacted Matt for a refi and found him to be as
genuine in person as he was in his newsletters. I felt I was in
knowledgeable, trustworthy hands throughout. And considering how many people must be contacting him right now, I was impressed with his
level of contact. I never felt that I had to engage first. Matt is the bomb!
-Suzanne M, March 2009
Mortgage Consultant & REALTOR
Bentley Mortgage & Real Estate
618 E. Bidwell Street
Folsom, CA 95630
www.Bentleycares.com
MattS@Bentleycares.com
